Dear Members, Self-Paying members, and Pensioners
Please note that as from 1 September 2021 (Today) Transparent Financial Services, the Administrator for the South African Typographical Union will no longer be handling any funeral payments for SATU members. As from 1 September 2021 Momentum will be handling all funeral claim payments. The turn-around time as indicated by Momentum is 48 hours upon receipt of a completed claim and supporting documents. Momentum’s contact number for funeral claims is 086 0666 664.
Please also note that Transparent Financial Services will still be handling the applications for checking and then the applications will be submitted to Momentum for payment. Attached please find the Funeral claim form that needs to be completed and submitted with every claim. The Claim form needs to be properly completed and signed and SATU branches will ensure that all relevant documents are attached. All documents (ID documents/Marriage Certificates and Death Certificates) must be certified. Members must ensure that all certified copies submitted are clear.
Please take note that the attached Funeral Beneficiary Nomination Form will be sent out to all our mortality members for urgent completion and submission to Momentum. These forms may also be downloaded here. This nomination form was provided by Momentum and the completed nomination form needs to be sent back either via your employer who will submit it on your behalf to Transparent Financial Services or you may email it directly to Momentum at: momentumcorporateclient@momentum.co.za. Members should also keep a copy of the nomination form submitted to enable them to attach the document to their funeral claim when claiming from Momentum.
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